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Shukily respects your privacy—and we believe you deserve to know how your information is collected, used, and protected. This policy explains what data we gather, why we collect it, and what your rights are as a member of our handmade marketplace.
This Privacy Policy applies to www.shukily.co.il and all associated services, including our vendor platform, email communications, and third-party integrations. By using our site, you agree to the terms in this policy.
We collect both personal and non-personal information to help the marketplace run smoothly for buyers and makers.
When you browse or shop:
- IP address and browser type (for site optimization)
- Pages viewed and general browsing behavior
- Cookies (see Section 7)
When you make a purchase:
- Name, email, and shipping/billing address
- Payment details (processed securely through Allpay)
- Order history and related communications
When you register as a maker:
- Business name, legal ID number, and tax invoice uploads
- Product listings, photos, and shop descriptions
- Preferences for communication and payouts
When you contact us:
- Any details you share through forms, messages, or email
We use your information to:
- Fulfill orders and send legal Israeli invoices
- Support communication between buyers and makers
- Improve site performance and usability
- Send updates, confirmations, and optional newsletters
- Respond to questions or disputes promptly and respectfully
We never sell or rent your personal data. Ever.
We only share your data when necessary to deliver our service, including with:
- Makers/Vendors: to fulfill your order and respond to messages
- Allpay: to securely process payments
- HFD: to coordinate national shipping and delivery
- TranslatePress: to support bilingual access in Hebrew and English
- Email marketing services (e.g. Mailchimp): to send Shukily updates (only if you opt in)
Some shop, review, and product information is publicly visible and may appear in search engine results. You can manage visibility settings in your account dashboard or by contacting us.
We may also disclose information if required by law or to protect the integrity of our platform.
Your information is stored on secure servers and protected by encryption, access controls, and secure protocols. We retain only what is necessary for order fulfillment, legal compliance, and platform improvement.
You have the right to:
- Access, update, or delete your account information
- Request a copy of your data
- Unsubscribe from emails at any time
- Disable cookies from your browser settings
- Limit how your data is used for marketing or personalization
To make a request, email us at hello@shukily.co.il. We’ll respond within 30 days.
If you are a vendor on Shukily: You may only use buyer information to fulfill orders or resolve service issues. You may not use customer data for unsolicited messages or off-platform marketing. You are responsible for complying with privacy laws like GDPR where applicable. You have the right to:
- Access, update, or delete your account information
- Request a copy of your data
- Unsubscribe from emails at any time
- Disable cookies from your browser settings
You may also request that we limit how your data is used, especially regarding marketing or personalized features.
To make a request, email us at hello@shukily.co.il. We’ll respond within 30 days.
You have the right to:
- Access, update, or delete your account information
- Request a copy of your data
- Unsubscribe from emails at any time
- Disable cookies from your browser settings
To make a request, email us at hello@shukily.co.il. We’ll respond within 30 days.
For Makers:
You may use buyer information only to fulfill orders or resolve service issues. Off-platform marketing or unsolicited messages are not permitted. You’re responsible for following privacy laws such as GDPR where applicable.
We use cookies to remember your preferences, improve performance, and support shopping features like carts and wishlist. We may also use cookies to help personalize your experience—such as showing you items similar to those you’ve viewed.
You can disable cookies in your browser settings at any time, though some features may stop working correctly.
Do Not Track: Some browsers send a “Do Not Track” signal. While we respect your privacy, our site does not currently respond to these signals.
If you participate in public areas of the site (like reviews or future forums), your name, photo, and submitted content may be visible to others. Please avoid sharing personal or sensitive details in public spaces.
Please do not post content that disrespects religious or cultural identities. Reviews or public contributions that violate this may be removed.
Shukily is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us and we’ll delete it.
Although Shukily operates from Israel, some of our users may live elsewhere.By using our site, you consent to your data being stored and processed in Israel in accordance with this policy.
We respect international privacy standards such as GDPR (EU) and CCPA (California).
We retain data only as long as needed to:
- Provide services
- Meet legal and tax requirements
- Resolve disputes
- Improve performance
When information is no longer required, we securely delete or anonymize it.
We may update this policy from time to time. If we make significant changes, we’ll notify you via email or site notice. We encourage you to check this page periodically.
We may feature makers or products in Shukily marketing channels — like our homepage, newsletters, or social media — to help more people discover meaningful handmade work.
We always credit the creator and represent their work respectfully.
If you prefer not to be featured, email us and we’ll remove your content.
We may also use anonymous, aggregated data (for example, popular product categories) to improve the marketplace — never in a way that identifies you personally.
For questions, feedback, or requests related to this policy, please contact us:
Email: hello@shukily.co.il